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PEGATTO IT

From Lead to Successful Project Delivery—
All on One Platform.

An Intelligent Business and Project Management Platform for IT and Software Companies.

Manage Sales,
Projects, People
and Delivery
from One Place.

IT companies often use separate applications for CRM, estimation, project management, testing, communication and reporting. This creates disconnected information, duplicated work and limited visibility.

Lead → Opportunity → Estimation → Proposal → Project → Sprint → Testing → Delivery → Support

Built For Modern
Technology Organisations

Pegatto IT can be configured for:

Software development companies

Manage backlogs, agile sprints, continuous delivery, and full-lifecycle client projects.

IT consulting organisations

Prepare proposals, track billable utilisation, manage client engagements and SLAs.

SaaS businesses

Align roadmap features, customer feedback, release deployments, and support operations.

Managed service providers

Automated ticketing, SLA compliance tracking, incident escalations, and client reporting.

Enterprise IT departments

Portfolio-wide visibility, resource governance, compliance, and department alignment.

A COMPLETE LIFECYCLE PLATFORM

The Complete
IT Delivery Lifecycle

Pegatto IT brings every stage of the IT business lifecycle together:

Lead → Opportunity → Estimation → Proposal → Project → Sprint → Testing → Delivery → Support

One connected platform. One reliable source of information. Better control over every project.

01

Lead, Opportunity & Estimation

Pegatto IT brings every stage of the sales and scoping lifecycle together.

Lead management
Sales pipeline management
Requirement management
Project estimation
Proposal management
Lead, Opportunity & Estimation
02

Projects, Sprints & Delivery Control

One connected platform. One reliable source of information. Better control over every project.

Complete project management
Interactive Gantt chart
Scrum and sprint management
Resource and capacity management
AI-powered delivery predictions
Projects, Sprints & Delivery Control
03

Quality, Release & Customer Support

Gain complete visibility from the first customer enquiry to the final project delivery.

Software testing and quality management
Release and delivery management
Team chat and Pegatto Meet
Customer and support management
Quality, Release & Customer Support
LEAD MANAGEMENT & SALES PIPELINE

Capture Every Opportunity. Never Miss a Follow-Up.

Capture and manage leads from websites, campaigns, emails, calls, referrals, events and digital channels. Help your sales team focus on the opportunities most likely to convert.

Centralised lead database
Automatic lead assignment
Lead-source tracking
Follow-up scheduling
Call, email and meeting history
Lead qualification and scoring
Sales activity reminders
Pipeline-stage management
Lead ageing and inactivity alerts
AI-assisted conversion insights
AI-POWERED DELIVERY PREDICTIONS

Identify Delivery Risks Before They Become Delays

Pegatto IT analyses project progress, pending tasks, dependencies, resource availability, sprint velocity, defect trends and historical performance to highlight potential delivery risks.

Predict possible project delays
Estimate likely completion dates
Identify milestones at risk
Detect tasks affecting the critical path
Highlight overloaded or unavailable resources
Identify declining sprint velocity
Analyse the impact of unresolved defects
Recommend corrective actions
Alert project managers about emerging risks
Support realistic customer commitments
SCRUM AND SPRINT MANAGEMENT

Empower Agile Teams to Deliver Continuously

Plan and manage software development using structured Scrum and agile practices. Give product owners, Scrum masters and development teams a shared view of progress and priorities.

Product backlog
Epics and user stories
Story points and priorities
Sprint planning
Sprint backlog
Task assignment
Daily Scrum updates
Kanban and Scrum boards
Blocker and dependency tracking
Burndown and velocity charts
Sprint review
Retrospective actions
Release planning
TEAM CHAT

Keep Project Conversations Connected to Work

Pegatto Chat enables teams to communicate without losing important project context. Keep decisions, discussions and documents connected to the relevant project, sprint or task.

One-to-one messaging
Project and department groups
Task-linked conversations
File and document sharing
Mentions and notifications
Searchable conversation history
Customer and partner collaboration
Mobile and web access
IT Team Collaboration and Meeting Platform
CUSTOMER AND SUPPORT MANAGEMENT

Continue the Relationship After Delivery

Manage customer questions, incidents, service requests and support commitments through a structured ticketing system.

Customer support portal
Email-to-ticket conversion
Ticket classification and priority
Automatic assignment
Service-level tracking
Escalation management
Product and project mapping
Resolution knowledge base
Customer communication history
Support-effort tracking
SLA and support dashboards
IT Customer Support and Ticketing System

Simplify Everyday Technical Operations

Streamline team allocation, ensure code quality, and control releases across all client environments.

WORKFORCE & CAPACITY

Resource and Capacity Management

Assign the Right People to the Right Work

  • Employee skill profiles
  • Role and competency mapping
  • Resource availability
  • Capacity planning
  • Project allocation
  • Billable and non-billable utilisation
  • Workload balancing
  • Planned versus actual effort
  • Timesheet management
  • Resource-cost tracking
  • Over-allocation alerts
Resource Allocation Matrix and Timesheet Management
Live Module
QUALITY ASSURANCE

Software Testing and Quality Management

Build Quality into Every Release

  • Test planning
  • AI-assisted test-case generation
  • Manual and automated test cases
  • Functional and regression testing
  • Unit and integration testing
  • Performance and security testing
  • Test-cycle management
  • Test execution tracking
  • Defect reporting and assignment
  • Severity and priority management
  • Retesting and closure
  • Requirement-to-test traceability
  • Release-readiness reports
  • Quality dashboards
QA Test Run and Defect Management Dashboard
Live Module
DEPLOYMENT & RELEASE

Release and Delivery Management

Deliver with Greater Confidence and Control

  • Release planning
  • Feature and issue mapping
  • Build and version tracking
  • Deployment checklists
  • Testing and approval gates
  • Pending-defect monitoring
  • Release notes
  • Customer acceptance
  • Go-live planning
  • Delivery confirmation
  • Warranty and support transition
Release Pipeline and Deployment Checklist
Live Module
ECOSYSTEM INTEGRATIONS

Connect Pegatto IT with Your Existing Technology Ecosystem

Integrate with the tools your teams and customers already use.

Communication and Integration Hub
Connected Hub
Email and calendar applications
WhatsApp and communication channels
GitHub, GitLab and Bitbucket
CI/CD and DevOps tools
Cloud platforms
Accounting and finance applications
Customer-support tools
Third-party APIs
Business intelligence platforms
Single sign-on and identity providers
PROJECT INTELLIGENCE

Understand Project Health at a Glance

Real-time dashboards convert project data into actionable insights. Management receives an organisation-wide view, while project managers see the actions requiring immediate attention.

Overall project health
Schedule and milestone status
Planned versus actual effort
Budget utilisation
Resource productivity
Sprint progress and velocity
Open risks and issues
Defect status and trends
Change requests
Customer approvals
Delivery confidence
Project profitability
Analytics Dashboard Preview
Live Intelligence
INTERACTIVE GANTT CHART

Visualise the Complete Project Timeline

Plan and monitor project activities through an interactive Gantt chart. Understand how one delay may affect dependent tasks, milestones and the final delivery date.

Tasks, phases and milestones

Start and completion dates

Task dependencies

Critical-path visibility

Planned versus actual progress

Resource allocation

Timeline changes

Delayed-task highlighting

Project-baseline comparison

Drag-and-drop schedule updates

WHY PEGATTO IT?

One Platform for Business Growth and Project Success

01
01 / 08

Connected

Bring CRM, sales, requirements, projects, testing, collaboration and support together.

02
02 / 08

Intelligent

Use AI-powered insights to identify risks, predict delivery outcomes and support informed decisions.

03
03 / 08

Agile

Manage backlogs, Scrum teams, sprints, releases and continuous delivery.

04
04 / 08

Transparent

Give management, teams and customers appropriate visibility into project progress.

05
05 / 08

Automated

Reduce repetitive work through workflows, notifications, document generation and reminders.

06
06 / 08

Flexible

Configure sales and delivery processes around your organisation’s operating model.

07
07 / 08

Scalable

Manage a single project or an entire portfolio across multiple teams and locations.

08
08 / 08

Insightful

Track delivery performance, resource utilisation, quality, revenue and profitability in real time.

IMPLEMENTATION AND SUPPORT

We Help You Move from Software Setup to High-Velocity Delivery

Our team works with your organisation to understand your engineering workflows and configure Pegatto IT accordingly.

01

Requirement and workflow study

02

Platform configuration & workspace setup

03

CI/CD and repository integrations (GitHub, GitLab, Bitbucket)

04

Data and project migration support

05

Engineering, QA and PM team onboarding

06

Role-based permissions and SLA setup

07

Pilot project rollout assistance

08

Ongoing technical and customer support

FINAL CALL TO ACTION

Connect Your Sales Pipeline with Successful Project Delivery

Manage leads, prepare estimates and proposals, deliver projects, predict risks, improve software quality and collaborate with customers—all through Pegatto IT.

Book Your Personalised Demo Today
Product Enquiry

Talk to Our Pegatto IT Solutions Team

Have questions or need a tailored walkthrough? Share your requirements below and our dedicated Pegatto IT solution architect will be in touch shortly.